FAQ

Orders are processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location.

Yes, we ship worldwide with tracking provided. Please note that customs delays may occur in some regions.

Orders can be changed or canceled within 12 hours after placing them. Please contact our support team as soon as possible.

We accept Visa, Mastercard, PayPal, and other major payment methods.

Due to hygiene reasons, body jewelry cannot be returned unless it’s defective or incorrect.
If you received a damaged item, contact us within 7 days of delivery.

Our jewelry is made from high-quality stainless steel, titanium, and glass — safe for sensitive skin and long-term wear.

Yes, we use only hypoallergenic and nickel-free materials suitable for all skin types.

Start small and stretch gradually. Always sterilize your jewelry and listen to your body. You can read our full guide in the blog section.

Most of our plugs are sold as pairs unless otherwise stated in the product description.